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📄 Website Terms of Use – SM Business Support 1. Introduction These Terms of Use govern your access to and use of this website. By using this website, you agree to comply with these terms. If you do not agree, please do not use this website. 2. About This Website This website is operated by SM Business Support and is intended to provide general information about our services. 3. Use of This Website You agree to use this website only for lawful purposes. You must not: Use the site in any way that breaches applicable laws or regulations Attempt to gain unauthorised access to the website or its systems Use the website to transmit harmful or malicious content 4. Information on This Website The content on this website is provided for general information only. While we aim to keep information accurate and up to date, we make no guarantees regarding: Accuracy Completeness Suitability for your specific circumstances 5. No Reliance You should not rely solely on the information on this website when making business decisions. Professional advice should be sought where appropriate. 6. Intellectual Property All content on this website, including text, images, branding, and design, is owned by or licensed to SM Business Support. You may not: Copy, reproduce, or distribute content without permission Use our branding without prior consent 7. Website Availability We do not guarantee that the website will: Always be available Be free from errors or interruptions We may update, change, or remove content at any time without notice. 8. External Links This website may contain links to third-party websites. We are not responsible for the content or practices of those websites. 9. Limitation of Liability To the extent permitted by UK law, SM Business Support will not be liable for any loss or damage arising from: Use of this website Inability to use this website Reliance on information provided 10. Privacy Your use of this website is also governed by our Privacy Policy. 11. Changes to These Terms We may update these Terms of Use at any time. Continued use of the website means you accept any changes. 12. Governing Law These terms are governed by the laws of England and Wales. 13. Contact If you have any questions about these terms, please contact: SM Business Support 📧 info@smbusinesssupport.com

🍪 Cookie Policy – SM Business Support 1. What Are Cookies? Cookies are small text files placed on your device when you visit a website. They help websites function properly and improve user experience. 2. How We Use Cookies We use cookies to: Ensure the website functions correctly Understand how visitors use our site Improve performance and usability 3. Types of Cookies We Use Essential Cookies Required for the website to function properly. Analytics Cookies Help us understand how visitors interact with the site (e.g. via Wix or Google Analytics). Functional Cookies Enable enhanced functionality and personalisation. 4. Managing Cookies When you visit our website, you may be given the option to accept or manage cookies. You can also control cookies through your browser settings. 5. Third-Party Cookies Some cookies may be set by third-party services used on this site (e.g. analytics providers). 6. Changes to This Policy We may update this Cookie Policy from time to time. 7. Contact For any questions about cookies, please contact: 📧 info@smbusinesssupport.com

🔐 Privacy Policy – SM Business Support 1. Introduction SM Business Support is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit this website. 2. Who We Are SM Business Support operates this website. For any data-related queries, please contact: 📧 info@smbusinesssupport.com 3. What Information We Collect We may collect and process the following data: Information you provide: Name Email address Phone number (if provided) Any information submitted via contact forms Automatically collected data: IP address Browser type and device Pages visited and time spent on the site 4. How We Use Your Information We use your data to: Respond to enquiries Provide information about our services Improve website performance and user experience We do not sell or share your data for marketing purposes. 5. Legal Basis for Processing Under UK GDPR, we rely on: Legitimate interests (responding to enquiries, improving services) Consent (where you opt in to communication or cookies) 6. Data Storage & Security We take appropriate measures to protect your data from unauthorised access, loss, or misuse. Your data is only retained for as long as necessary to fulfil its purpose. 7. Third-Party Services We may use trusted third-party services (e.g. Wix, analytics tools) to operate this website. These providers may process data on our behalf in accordance with their own privacy policies. 8. Your Rights Under UK data protection law, you have the right to: Access your personal data Request correction of inaccurate data Request deletion of your data Object to or restrict processing To exercise your rights, contact us at the email above. 9. Changes to This Policy We may update this Privacy Policy from time to time. Please check this page periodically for updates. 10. Contact If you have any questions about this policy, please contact: 📧 info@smbusinesssupport.com

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